FAQ

Frequently Asked Questions

How does the ZORU belt work? The ZORU belt uses advanced, wearable heating technology to deliver soothing, targeted heat directly to your lower abdomen or lower back. Simply strap it on, choose from 3 heat levels, and feel the relief melt in.

Is it visible under clothes? Not at all. ZORU is designed to be sleek, slim, and discreet. You can wear it under your favorite sweater or work clothes, and no one will even know it's there.

How long does the battery last? Depending on the heat setting you choose, the ZORU belt lasts for hours on a single charge. It easily covers the length of a work shift, a long study session, or a full night's sleep. It recharges quickly via the included USB-C cable.

Is it safe for sensitive skin? Absolutely. The inner layer is made from a soft, skin-friendly fabric that sits gently against your body. The heating elements are fully enclosed and have built-in safety features to prevent overheating.

How long does shipping take? We know you want relief fast. Please allow 1-3 days for order processing, and 7-15 business days for delivery depending on your location. You will receive a tracking number as soon as your ZORU belt ships!

Do you ship internationally? Yes! We currently ship to the US, UK, and Australia.

What if it doesn't work for me? Your comfort is our priority. If you aren't completely in love with your ZORU belt, we offer a hassle-free return policy. Please see our Refund Policy page for full details or reach out to us at thezoruco@gmail.com.

How do I contact you? We're always here to help. Send us an email anytime at thezoruco@gmail.com and we'll get back to you as soon as possible.